B.l.i.s. is happy to exchange or refund your purchase. The return/exchange policy is 60 days from day of purchase.
If you are returning your unused HealthPod or unused inserts for a refund, please print off the return form provided. B.l.i.s. can only refund products originally purchased directly from healthpod.ca or by phone. Please include your order number on the return/exchange form.
For an exchange, please return item and then place a new order on-line. Your return will be processed once your item and return form is received.
When shipping from outside of Canada, please use regular post and not a courier company. We unfortunately cannot receive packages from courier companies such as Federal Express or UPS due to customs charges incurred at our end.
If you have any question regarding your return/exchange, please contact us at 1.403.660.5744 or (please state “Return” in the subject line).